I found this interesting video about Amazon. I’m sure you have seen lots of programs and article about this company but I found interesting this video because it gives you a general idea of the company: good and bad points.
It is said that it has changed the way to buy but mainly in the remote places which it was very difficult to buy specific articles because they had just one store for example. It also talks about how they work: the importance they give to consumer (start with the consumer and work backwards).
It’s also said that it’s bad for libraries. People go to libraries just to check which books they want and then they go directly to Amazon. Librarians can’t reduce that much its prices.
I would recommend you to take an eye of it, it’s a little bit long but it’s quite interesting.