-Carme Pol-


Since July 2012, it exists an Amazon store in Spain. It’s a shed where all the parcels that finally arrive to customers are managed. At the moment only three quarters of the shed is occupied.

The warehouse is like a little town inside, where you have to walk where you are told. Blue areas are for pedestrians and Orange zones for machinery. Pedestrian crossings are painted to access to certain areas without risk.

In the storage area, all commodities go when it arrives, packaged in pallets, to be able to distribute to different customers.

Then there is also a shelving area, which is smaller, and they locate there the more manageable commodity.

Moreover, commodities are in single units. When the big boxes of trucks arrive, they open all the boxes and look one by one each unit to check that all the products and the packaging are perfect. Then they put it in the inventory, so they know all the units there are. So they can be classified to be able to sell them.

The third storage area on the ship is for objects of large dimensions, such as televisions.

Products that are smaller are also classified into colored boxes. Green boxes are for products that need to be fixed.  Red boxes are for products that have some type of damage and need to be returned (since quality process is very important in Amazon). Finally, yellow boxes are for products that go directly to the customer.

In the packaging area there are workers packaging the products. They look at the code that each product has to know what kind of packaging it needs. Then they put the bill inside and send them directly to a conveyor belt to get the product out

Afterward, the code readers, with infrared, detect which label has to be put to each of the packages in order not to make a mistake.

Finally, the packages leave on a conveyor belt, packaged and labelled, and go directly to the boxes of each of the messaging companies. Each company collects the corresponding packages that have to be delivered and take them to customers.