-Paola Sancho-

Proposed exercise:

A SPANISH Telecomunication company wants to analyze where is the best place to allocate a new call center. For doing this, they want to take into account different factors to satisfy as best as possible the customers’ requirments minimizing their costs.

LOCALIZATION FACTORS WEIGHT SPAIN GERMANY ECUADOR PERÚ ARGENTINA
Lenguage in common: Spanish 5 100 0 100 100 100
Labor costs -4 90 90 40 30 60
Eduaction level 4 90 90 50 40 60
Cost of Fixed Assets (offices) -4 100 100 30 30 50
Connectivity 5 90 100 70 60 70
Government (grants) 2 20 30 50 60 40
Active attitude of the workers 4 70 90 40 20 60
Political stability 4 70 90 40 40 30

Proposed solution: 

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